This statement discloses the current privacy practices for our Web sites. If we make any substantive changes to this policy, we'll announce it on our sites. If you have any questions or concerns regarding this statement, you should contact 24/7 Reference's site coordinator at firstname.lastname@example.org.
When you decide to ask a librarian a question at 24/7 Reference's site, you may be asked to provide your name, e-mail address, ZIP code, telephone number, library card number and other information. While not all of this data is required for our services to function, we are better able to answer your questions if you volunteer complete and accurate information.
When you give us your e-mail address, that allows us to send a transcript of your session with the librarian to your e-mail address at the conclusion of the session. This transcript is also sent to the library, so that we can improve our services and so that we can get back to you if we find additional information about your question. We will not use these email addresses for any other purpose. We also ask you to fill out an evaluation form, to let us know if our service is useful to you, although you don't have to fill this out, nor does the evaluation form collect any personal information.
We also collect IP addresses to help us understand how our audience uses our site, so that we can make our site better and improve our users' overall experience when they visit 24/7 Reference. For these same reasons, if your browser is set up to accept them, we use a feature known as a "cookie." Cookies contain bits of information that Web sites transfer to your computer's hard drive for record keeping purposes. Cookies can make the Web more useful by storing information about your preferences on a particular site such as ours. Although we may assign your browser a cookie, it doesn't tell us who you are. Only you can do that.
How does 24/7 Reference Use Your Personal Information?
24/7 Reference collects personal information to provide you, the user, with the best and most personalized Web experience possible and to provide our affiliated libraries with an efficient means to improve services to their clientele. In short, by knowing a little about you, 24/7 Reference can deliver more relevant content to you while at our Web site.
Cookies are used on 24/7 Reference in two main ways:
We may disclose aggregate information (for example, 5 million of our library users clicked on our site last month) in order to describe our services to our library partners and other third parties, and for other lawful purposes.
We employ contractors to help with our operations. Some or all of these contractors may access the databases of user information. These contractors are subject to confidentiality agreements that restrict their use and disclosure of all information they obtain through their relationship with 24/7 Reference. Except as described in this Privacy Statement, or to comply with applicable laws or valid legal process, or to protect the rights or property of 24/7 Reference, we will not disclose any personal identifiable information about our users.
What does all this mean? Just as in the investing world, you must protect yourself. Please be careful and responsible whenever you're online.
Our librarians will routinely send you to other sites on the Internet. If you follow these links from our site to theirs, you should be aware that these other sites have their privacy and data collection practices. 24/7 Reference has no responsibility or liability for these independent policies. For more information regarding a site and its privacy policies, check that site.
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